Empathic AI customer service that's almost human
The autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers.
Empathic AI customer service that's almost human
The autonomous chat platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.
Delight customers with amazing conversational customer service
Hi Sammy 👋 Your subscription has been reactivated, and you'll receive your dark chocolate flavour on Monday, April 3rd. As for your diet, increasing your protein intake is a great choice! Have you tried our protein-rich recipes on our website? They're delicious and perfect for maintaining a healthy lifestyle. 😊💪🍫
Best,
Mable
Hi Lisa,
For hot yoga, I’d recommend pairing your practice with a full yoga mat towel, which is designed to absorb sweat and prevent any pooling of sweat on the mat, making your practice more comfortable.🧘🔥🧘
Namaste,
Yogi
Hey Kyle,
We love the idea of making your Swoverall even more unique to you. We offer custom embroidery or screen printing for bulk orders on a case-by-case basis. Let's create something special together! 🎉👕🎨
Cheers,
Jessie
Our fresh food contains a variety of nutritious ingredients, such as chicken, pumpkin, kale, and blueberries, which support your dog's overall health and well-being. Plus, it's packed with vitamins and minerals to help your Cavalier King Charles thrive. Would you like to try a sample pack for your pup? 🐶
Chat soon,
Sami
Breathe life into your brand by crafting AI Personas
On-brand responses
Faster response time
Faster resolution time
Cross-channel support
Pre-sale questions
Product information
Order tracking and address changes
Returns and product exchanges
Subscription and retention management
Orchestrate all your channels from one place
A new standard for intelligent automation
One platform, infinite possibilities
Supported by many companies around the globe
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Fastest implementation you've ever seen
Integrates seamlessly with your help desk
Integrate Siena with your help desk in 1-click and start using your autonomous customer service with minimal setup.
Launch in hours, not months
Get your AI superhuman up and running 90% faster and more efficient than the average automation tools.
Autonomous, but in your control
Siena AI reviews tickets in real-time, and decides whether to automate or flow to your team.
Trusted by world's best CX leaders
Siena has been a game-changer.
Not only reduced our response time by 60% and resolution time by 45%, but it has also generated $1,3K in sales in just 30 days with a 5% automation rate.
An AI experience with an empathic approach.
Partnering with Siena's next generation technology is going to revolutionize engagement with our customers.
Best tool for merchants to automate customer support.
They’re turning customer support into a revenue generating channel and can service Social Media comments and email among others.
Can't see any reason why a brand would not use Siena's magic.
Siena's incredible technology allows us to become more passive on hands-on CX, in turn empowering our team to focus on other opportunities continue brand growth.
An efficient CX that doesn’t compromise on quality.
I truly think what Siena is doing will change customer experience by utilizing machine learning and the ability to create a customizable brand voice.
Siena is incredibly intuitive.
Has almost paid for itself with the amount of time and effort it has saved us. The team is awesome, always iterating and taking our feedback seriously.
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Latest resources.
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Integrate into your existing platforms
Siena works with your existing modern commerce tool stack such as Shopify, Recharge or Gorgias.
