Mabel

Discover the Magic of Siena

Dive into our customer stories to unveil how Siena has played a pivotal role in reshaping their customer experience.

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Beauty
Home goods

Plus, how they cut down on resolution time by 2 to 3 hours, leaving room for in-house customer support to prioritize high-touch tickets without hefty wait times.

Home goods

Learn how Simple Modern used Siena to automate 79% of their service tickets and humanize their replies.

Beauty
Electronics

Learn how Groomie uses Siena to reduce CX workload by 50% — without losing the human touch.

Food & beverage

Learn how Bokksu’s Asian cuisine-focused subscription offering supports customers globally using Siena’s AI-powered automations.

Food & beverage

Learn how Siena helps immi, the high-growth brand for healthy instant ramen, maintain efficiency, brand voice, and its team’s peace of mind while scaling customer service.

Health & nutrition

Learn how Everyday Dose works with Siena AI to automate replies to shopper inquiries and social comments — without sacrificing brand voice or product-specific knowledge.

Home goods

Learn how Siena empowers Pluto’s customer experience team to scale efficient, feel-good user support — without compromising on cost or quality.

Food & beverage

Learn how Siena became the newest member of Verb’s customer service team, helping the brand energize its CX and automate 49% of tickets.

Sports

Learn how Siena empowered CROSSNET’s lean team to simplify customer support.

Food & beverage

Learn how Siena, a sympathetic AI agent, equipped Hero Bread™ to engage with customers and expand their CX team’s capacity.

Health & nutrition
Food & beverage

Learn how Superfoods Company partnered with Siena AI to cut ticket resolution times by 2 hours and scale stress-free.

Fashion

Learn how this leather goods brand implemented Siena to automate over half of their customer support tickets, while maintaining a 98% positive response rating.

Beauty
Fashion

Learn how Siena enables Doe Beauty to scale customer support at lower costs and reclaim employees’ time and energy for human-centered strategy efforts.

Did my order ship already? I need to change my shipping address.
I need to pause my subscription as I’ll be traveling to Hawaii.
How can I best prepare it?
Is it possible to change to another shampoo and conditioner bars for my subscription?
I don't drink coffee. Does it come in capsule form? Or different flavors?
I just received my order but the self draining soap dish was not in the box.
🇺🇸 Nick Johnson
Hey! Can I return my order?
🇮🇹 Francesca Bonetti
Come fare il latte macchiato?