Mabel

Refer a friend to join Siena, and you'll both receive $500

1
Fill out the form with your friend's information
2
Let us contact your friend and handle the rest
3
When your friend becomes a customer, you’ll
both receive $500

Submit a referral

your information
your referral information
Submit
Terms and conditions.

How do I know who to refer?

Commerce connection

Your referral should be involved in the world of commerce. Whether they work with platforms like Shopify, Magento, or have a custom setup, Siena seamlessly integrates to elevate their customer service.

CX champion

Ideal candidates for Siena referrals are individuals who are part of the Customer Experience (CX) or customer service teams. This includes founders, managers, or operators who are dedicated to providing best-in-class support.

Ticket volume threshold

To make the most of Siena's capabilities, your referral should be part of a business that handles a significant ticket volume. If they deal with over 1,000 support requests per month, Siena can efficiently streamline their customer service operations.

Happy customers.

People are talking

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Siena’s unique responses are what people love most.

We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

Beatriz Lopes
@everydaydose
Read story

Siena is incredibly intuitive.

We’re saving $30,000 to $40,000 or more on customer support each year, plus the countless hours from our management team overseeing responses.

Chris Meade
@chrismeadej
Read story

We just finished our busiest season of the year.

I feel like since we had Siena, it really truly saved us so much time and headache. Without Siena, we would've been drowning in the amount of incoming tickets.

Katie Mitchell
@shopsimplemodern
Read story

Best tool for merchants to automate customer support.

They’re turning customer support into a revenue generating channel and can service Social Media comments and email among others.

Jason Wong
@eggrolI
Read story

Siena truly lives up to what the team said she’s capable of.

Plus, the user interface and rollout experience were outstanding all around. Siena is easy to understand and work with, and we were able to implement her smoothly from day one.

Bennett Byerley
@verbenergy
Read story

Can't see any reason why a brand would not use Siena's magic.

Siena's incredible technology allows us to become more passive on hands-on CX, in turn empowering our team to focus on other opportunities continue brand growth.

Kyle Bergman
@swoveralls_
Read story

Obviously, there are so many companies that offer some kind of customer support,

but when we did the preliminary screening with Siena, we quickly thought, ‘Yeah, this is the one we’re going to go with.'

Devyn Engasser
@kitsch
Read story
Did my order ship already? I need to change my shipping address.
I need to pause my subscription as I’ll be traveling to Hawaii.
How can I best prepare it?
Is it possible to change to another shampoo and conditioner bars for my subscription?
I don't drink coffee. Does it come in capsule form? Or different flavors?
I just received my order but the self draining soap dish was not in the box.
🇺🇸 Nick Johnson
Hey! Can I return my order?
🇮🇹 Francesca Bonetti
Come fare il latte macchiato?