Unlock Siena's magic tailored for you
Our pricing is based on your ticket volume and team structure. Share a few details with us and we’ll get in touch to give you accurate pricing info.
How does pricing work?
Platform fee
Unlock the full potential of AI-driven customer service with our platform fee. For $500/month, you gain access to the core functionalities that make Siena the powerhouse it is – ensuring unparalleled service quality and reliability for your business.
Automation Pack
Enhance your efficiency with our Automation Pack. Starting at just $0.90 per automated ticket, this scalable solution adapts to your ticket volume, optimizing costs while maintaining the excellence in customer interactions that Siena is known for.
Customer Success
Fast-track your success with our dedicated success team. Integral to your journey with Siena, this service is designed to help you implement swiftly, reach your goals faster, and make the most of our AI-powered platform for an unmatched CX.
People are talking
What millions of customers interacting with Siena say
I love the team here, Siena was so professional and fast. My favorite company!
Returns are not fun but this one was pretty smooth!
Extremely prompt response. Very friendly and helpful.
Listened to my concern and handled appropriately. 🥳
I love the team here, Siena was so professional and fast. My favorite company!
Returns are not fun but this one was pretty smooth!
Extremely prompt response. Very friendly and helpful.
Listened to my concern and handled appropriately. 🥳
Siena responded fast, and resolved my issue perfectly! 🤩
Can’t believe how easy it was to get my replacement. Thanks again.
Kitsch is personable with their customers. I'm VERY surprised!
Siena responded fast, and resolved my issue perfectly! 🤩
Can’t believe how easy it was to get my replacement. Thanks again.
Kitsch is personable with their customers. I'm VERY surprised!
4.81 Average CSAT score based on 50,000 customer satisfaction surveys
By completing the Siena AI Certification Program, you'll gain a deep understanding of how to onboard and develop your first AI Agent. The program will give you the why and how to streamline CX processes, boost satisfaction, and expand coverage, ensuring fast, high-quality resolutions. Packed full of insights from our AI-driven CX experts, it's an excellent way to boost your team's skills, confidence, and ability to deliver exceptional customer experiences.
The Siena AI Certification Program is completely free for all Siena customers and partners. We believe in empowering our customers and partners with the knowledge and skills they need to succeed with AI-driven CX, which is why we've made it available at no additional cost.
Yes! The Siena AI Certification Program is completely free for all Siena customers and partners, and their wider teams. If you’d like to request access to a team member, please speak to your Siena Customer Success Manager.
If you don't pass a quizz on your first attempt, don't worry – you'll have the opportunity to retake it.
Whether you need help setting up automations, a quick sense-check on Siena's training, or guidance refining your personas, the AI Assistant can help you get Siena working at her best. Our Customer Success team is also available to provide help and support throughout your learning journey. Whether you have questions about maximizing Siena’s impact, need help with a specific challenge, or want to discuss your AI-driven CX strategy, they're here to help.
If you are interested in becoming Siena AI Certified and are not currently a Siena customer or partner, you can get in touch with us at support@siena.cx or book a demo.
