Meet your Reviews Agent

Your team is manually reviewing, approving, and responding to reviews—or not replying at all. For the first time, time to put reviews management on autopilot.

  • Alex Jackson

    Love the quality, and sizing is perfect!

  • David Kim

    Good product overall, delivery was a bit slow

  • Sofia Martinez

    Works as described, customer service was helpful

  • Jake Miller

    Incredible attention to detail, highly recommend

  • Alex Thom…

    Good material, wish there were more size options

  • Nina Patel

    Perfect purchase, exactly what I was looking for

  • Alex Jackson

    Top-notch quality and amazing customer support

  • Marcus Torres

    Exceeded my expectations, will definitely order again

  • Maya Singh

    Exceeded all expectations, will buy again soon

  • Jessica Brown

    Nice quality but sizing runs slightly large

  • Carlos Diaz

    Fantastic product and lightning-fast delivery

  • Mia Wilson

    Decent quality but color was darker than expected

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Ryan O'Connor

    Great value for the price, happy with purchase

  • Zoe Adams

    Best online shopping experience I've had!

  • Alex Jackson

    Love the quality, and sizing is perfect!

  • David Kim

    Good product overall, delivery was a bit slow

  • Sofia Martinez

    Works as described, customer service was helpful

  • Jake Miller

    Incredible attention to detail, highly recommend

  • Alex Thom…

    Good material, wish there were more size options

  • Nina Patel

    Perfect purchase, exactly what I was looking for

  • Alex Jackson

    Top-notch quality and amazing customer support

  • Marcus Torres

    Exceeded my expectations, will definitely order again

  • Maya Singh

    Exceeded all expectations, will buy again soon

  • Jessica Brown

    Nice quality but sizing runs slightly large

  • Carlos Diaz

    Fantastic product and lightning-fast delivery

  • Mia Wilson

    Decent quality but color was darker than expected

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Ryan O'Connor

    Great value for the price, happy with purchase

  • Zoe Adams

    Best online shopping experience I've had!

  • Alex Jackson

    Love the quality, and sizing is perfect!

  • David Kim

    Good product overall, delivery was a bit slow

  • Sofia Martinez

    Works as described, customer service was helpful

  • Jake Miller

    Incredible attention to detail, highly recommend

  • Alex Thom…

    Good material, wish there were more size options

  • Nina Patel

    Perfect purchase, exactly what I was looking for

  • Alex Jackson

    Top-notch quality and amazing customer support

  • Marcus Torres

    Exceeded my expectations, will definitely order again

  • Maya Singh

    Exceeded all expectations, will buy again soon

  • Jessica Brown

    Nice quality but sizing runs slightly large

  • Carlos Diaz

    Fantastic product and lightning-fast delivery

  • Mia Wilson

    Decent quality but color was darker than expected

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Tyler Johnson

    Absolutely love this! Quality is outstanding

  • Ryan O'Connor

    Great value for the price, happy with purchase

  • Zoe Adams

    Best online shopping experience I've had!

turn your reviews into revenue

From segmented reviews to business intelligence

Siena is the first AI Agent that moderates content, engages customers, and builds intelligence.

Agentic reviews moderation

Put content moderation on autopilot. Siena analyzes every review against your guidelines and automatically approves or flags content.

Brand guideline enforcement

24/7 consistent protection

Complete control and flexibility

This product really helped me with exactly the way I needed.. Excellent chouce!

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This product really helped me with exactly the way I needed.. Excellent chouce!

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Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

Human-like review replies

Engage every customer with contextual, personalized responses. Boost GEO rankings while maintaining authentic brand voice.

Customer data integration

Enhanced search visibility

Selective engagement controls

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Generate personalized review responses at scale

Kathy Simpson

Lynwood, WA

Great product!

Hey Kathy! So glad you liked it, here is a 20% discount for your next purchase

chart-simple

Generate personalized review responses at scale

Kathy Simpson

Lynwood, WA

Great product!

Hey Kathy! So glad you liked it, here is a 20% discount for your next purchase

Reviews intelligence

Reviews become part of each customer's profile, enabling context-aware interactions. Siena remembers preferences, concerns, and satisfaction levels across all touchpoints.

Comprehensive customer profiles

Cross-chanel personalization

Intelligent recommendations

Transform reviews into customer intelligence

Sol Lewitz

Richmond, VA

Purchases:

3

Amount spent:÷

$5,465.54

Recent reviews:

Love the quality!

Preference saved:

Prefers premium materials

Transform reviews into customer intelligence

Sol Lewitz

Richmond, VA

Purchases:

3

Amount spent:÷

$5,465.54

Recent reviews:

Love the quality!

Preference saved:

Prefers premium materials

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

  • Memory is so cool. We used Siena Memory in a unique way this week for our price increase—flagging all tariff and price-increase inquiries and automatically routing them to a senior associate for precisely worded responses. This kept sensitive conversations on-brand, avoided disruption to the regular queue, and held both CSAT and FRT steady. We also leveraged Memory for specific feedback related to the increase, running it through ChatGPT to compare it with last year's feedback. Really fun stuff!

    Rebecca Blount

    Associate Director, Customer Strategy & Operations

  • Our customers are at the heart of everything we do at Earth Breeze. Siena "Memory" has added to our ability to be unlimited in gathering insights and information that allow us to serve our customers at the highest level.

    Ginger Lamb

    VP of Customer Delight

  • We didn’t know we needed sample sachets until we saw it in the Memory report. Now it’s one of our most popular product lines.

    Luka K.

    CMO

  • I can't wait to utilize Memory categories to pull together product suggestions to share with our product development team!

    Sydney Chestler

    Director of Customer Experience

  • Siena Memory is already a gamechanger for our business. With a complex product like ours, customers deeply appreciate when we remember their past interactions—it helps our team and Siena resolve issues more quickly and deliver truly tailored support. What’s equally exciting is how Memory Insights has unlocked a new way to share the voice of the customer. We now give cross-functional teams detailed, nuanced visibility into community experience like never before.

    Cate Marques

    CXO

  • Memory is so cool. We used Siena Memory in a unique way this week for our price increase—flagging all tariff and price-increase inquiries and automatically routing them to a senior associate for precisely worded responses. This kept sensitive conversations on-brand, avoided disruption to the regular queue, and held both CSAT and FRT steady. We also leveraged Memory for specific feedback related to the increase, running it through ChatGPT to compare it with last year's feedback. Really fun stuff!

    Rebecca Blount

    Associate Director, Customer Strategy & Operations

  • Our customers are at the heart of everything we do at Earth Breeze. Siena "Memory" has added to our ability to be unlimited in gathering insights and information that allow us to serve our customers at the highest level.

    Ginger Lamb

    VP of Customer Delight

  • We didn’t know we needed sample sachets until we saw it in the Memory report. Now it’s one of our most popular product lines.

    Luka K.

    CMO

  • I can't wait to utilize Memory categories to pull together product suggestions to share with our product development team!

    Sydney Chestler

    Director of Customer Experience

  • Siena Memory is already a gamechanger for our business. With a complex product like ours, customers deeply appreciate when we remember their past interactions—it helps our team and Siena resolve issues more quickly and deliver truly tailored support. What’s equally exciting is how Memory Insights has unlocked a new way to share the voice of the customer. We now give cross-functional teams detailed, nuanced visibility into community experience like never before.

    Cate Marques

    CXO

siena's intelligent layer

From reviews to customer intelligence

Every review enriches Siena's understanding of your customers. This intelligence powers personalized interactions across all channels

Sol Lewitz

Richmond, VA

I'm interested in this jacket

Perfect! Based on your reviews, I'd recommend a size S for this jacket. Your preference for fitted styles suggests this will be ideal.

Recent reviews:

Love the quality, and sizing is perfect!

Love the quality!

This product is perfect for me

Context-aware personalization

Your referral should be an ecommerce brand using Shopify, Magento, or a custom setup.

Intelligent product recommendations

Complete customer understanding
Sol Lewitz

Richmond, VA

I'm interested in this jacket

Perfect! Based on your reviews, I'd recommend a size S for this jacket. Your preference for fitted styles suggests this will be ideal.

Recent reviews:

Love the quality, and sizing is perfect!

Love the quality!

This product is perfect for me

Context-aware personalization

Your referral should be an ecommerce brand using Shopify, Magento, or a custom setup.

Intelligent product recommendations

Complete customer understanding
Sol Lewitz

Richmond, VA

I'm interested in this jacket

Perfect! Based on your reviews, I'd recommend a size S for this jacket. Your preference for fitted styles suggests this will be ideal.

Recent reviews:

Recent reviews:

Love the quality, and sizing is perfect!

Love the quality!

This product is perfect for me

Context-aware personalization

Your referral should be an ecommerce brand using Shopify, Magento, or a custom setup.

Intelligent product recommendations

Complete customer understanding

INTEGRATIONS

Integrate Siena with your reviews platforms

x

Autonomous reviews management

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

24/7

Response coverage

1

Click install
Scalable insights
  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

See how fast-growing brands scale with Siena

See how fast-growing brands scale with Siena

See how fast-growing brands scale with Siena