Ask Siena
Your partner in
building agents
Ask Siena reads the context, knows how to build the agent, and does it so your team skips the learning curve. Bring the idea, it brings the skill.
Throw in what you've got, Siena builds from there
An SOP, a transcript, a URL: whatever you've got. Ask Siena reads it and builds the agent, right in the same conversation.
Work through it together
Siena asks what it needs to know, confirms the edge cases, and shapes the plan with you before anything actually gets built.
Review and ship
Review what's ready to go, whether it's a journey, a policy, or a doc, then deploy it right in the same conversation.
One agent, every artifact
Creates the policy, doc, or whatever the job needs.
Grounded in your data
Built from conversations, order history, Shopify, and more.
Tested before it ships
Gets stress-tested against real scenarios before it ships.
Volume Analyst
Breaks down support volume by topic and channel
Built in
Opportunity Assessment
Ranks where to expand coverage and quality
Built in
Journey Builder
Turns an SOP into a working journey
Active
Coaching evidence
Enable as skill
skills library
Each skill is a specialist
Siena ships a library of skills ready on day one, or build your own.
Same job, same result every time
Ask Siena reads your question and picks the right skill
Turn any recurring process into a skill
The admin work, handled
Ask Siena runs your workspace
Docs created and updated: policies, playbooks, brand guidelines
Planner tasks managed without switching tools
One conversation updates your entire Siena workspace
docs
Return handling policy
Social Media DM & Comments policy
planner
Set up QA evals for return handling
matthew
Review bundle discount skill coverage
Ana
Your partner in understanding customers
From signal to decision
Customer intelligence turns what your customers are already telling you into a decision you can make today
Signals surface the same day they emerge, ready to act on
Every insight is backed by the real conversations behind it
Teams move from noticing to deciding in the same sitting
What new issues emerged this week?
What are customers saying about our products?
What's driving refund requests?
Ask Siena
Size-inclusive demand
→
67%
Shipping delays
→
18%
Material quality complaints
→
34%
Trending topics and demand signals, yours to see directly
Packaging complaints
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1,206 Conversations • 99% CXP Score
11%
This week
Product signals and demand patterns, backed by conversations
Share intelligence to Slack or email
Playbooks
From hours of prep to a quick read
Your recurring reports: built, scheduled, and delivered to your inboxes and Slack channels, by Ask Siena.
Where your team already is
Ask Siena lives in Slack
Answers, insights, and scheduled briefs: all in Slack, where your team already works.
Top drivers last week across 1,847 conversations:
@AskSiena in any channel: answers, quotes, and analysis in minutes
No login needed: marketing, product, and ops can get answers on their own
Scheduled playbooks, delivered where your team can act on them.
Enterprise-grade safety
Trusted by some of the fastest ecommerce and retail companies, Siena meet the highest enterprise standards with guardrails and granular controls that keep every interaction on brand and on policy.
Compliances
Certified against SOC 2, GDPR, CPRA, and HIPAA standards.
SSO, roles, logs
SAML SSO, granular permissions, and a full trail of every action.
Dedicated support & SLA
A named success manager, hands-on onboarding, and an uptime SLA.
