Mabel

Keeping Customer Data Secure: Siena AI Achieves SOC-2 Certification

Written by
Jehan Lalkaka
Jan 24, 2024
2
min read

We're thrilled to share that Siena AI is now SOC-2 Certified. This achievement reflects our commitment to data security and integrity.

SOC-2, short for Service Organization Control 2, is a framework designed to secure customer data. Comprising principles such as security, availability, processing integrity, confidentiality, and privacy, SOC-2 ensures that organizations like ours meet strict criteria to protect sensitive information. To obtain a certification under this standard, auditors thoroughly evaluated Siena’s information security, platform availability, software development, HR, legal and finance practices.

Siena AI's Dedication to Security

At Siena AI, we've prioritized the security of our customer’s data from day 1. Achieving SOC-2 compliance is a testament to our dedication. Our team has implemented robust processes and measures that align with the strict requirements of SOC-2.

For us, achieving SOC-2 compliance is not the end but a milestone in an ongoing journey of improvement. We understand that the digital landscape evolves, and so do potential threats. We are continuously assessing and improving our platform and security measures, ensuring that your data is protected.

What this means for you

As a current or future Siena customer, your data is now even more secure, and our commitment to transparency ensures that you have full visibility into our security practices.

We invite you to reach out if you have any questions or if you'd like to discuss how SOC-2 compliance enhances data security at Siena AI. Security is paramount, and we're happy to share our report with current customers or prospective customers under NDA. If you’d like to obtain a copy, please reach out to sales@siena.cx.

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