Meet your Reviews Agent

Your teams are manually reviewing, approving, and responding to reviews—or sometimes not responding at all. With Siena Reviews Agent, you put review management on autopilot.

Amazing oversized fit! Love how relaxed and comfortable it feels while still looking put-together.

Appreciate the love! The relaxed cut keeps it laid‑back yet neat. Our crewneck in the same silhouette might be your next favorite.

turn your reviews into revenue

From segmented reviews to business intelligence

Siena is the first AI Agent that moderates content, engages customers, and builds intelligence.

Agentic reviews moderation

Put content moderation on autopilot. Siena analyzes every review against your guidelines and automatically approves or flags content.

Brand guideline enforcement

24/7 consistent protection

Complete control and flexibility

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

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Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

Human-like review replies

Engage every customer with contextual, personalized responses. Boost GEO rankings while maintaining authentic brand voice.

Customer data integration

Enhanced search visibility

Selective engagement controls

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Generate personalized review responses at scale

Kathy Simpson

Lynwood, WA

Great product!

Hey Kathy! So glad you liked it, here is a 10% discount for your next purchase

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Generate personalized review responses at scale

Kathy Simpson

Lynwood, WA

Great product!

Hey Kathy! So glad you liked it, here is a 10% discount for your next purchase

Reviews intelligence

Reviews become part of each customer's profile, enabling context-aware interactions. Siena remembers preferences, concerns, and satisfaction levels across all touchpoints.

Comprehensive customer profiles

Cross-chanel personalization

Intelligent recommendations

Transform reviews into customer intelligence

Sol Lewitz

Richmond, VA

Purchases:

3

Amount spent:÷

$5,465.54

Recent reviews:

Love the quality!

Preference saved:

Prefers premium materials

Transform reviews into customer intelligence

Sol Lewitz

Richmond, VA

Purchases:

3

Amount spent:÷

$5,465.54

Recent reviews:

Love the quality!

Preference saved:

Prefers premium materials

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

This product really helped me with exactly the way I needed.. Excellent chouce!

yewr89chnr48whf83fgxr078fb43oq67rg320xcrg328

This product really helped me with exactly the way I needed.. Excellent chouce!

chart-simple

Automatic reviews moderation

NSFW content detection

Advanced text filtering blocks inappropriate content

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

siena's intelligent layer

From reviews to customer intelligence

Every review enriches Siena's understanding of your customers. This intelligence powers personalized interactions across all channels

Sol Lewitz

Richmond, VA

I'm interested in this jacket

Perfect! Based on your reviews, I'd recommend a size S for this jacket. Your preference for fitted styles suggests this will be ideal.

Recent reviews:

Love the quality, and sizing is perfect!

Love the quality!

This product is perfect for me

Context-aware personalization

When a customer contacts support, Siena knows their review history. Left a negative review about sizing? It will proactively address fit concerns and suggest better options

Intelligent product recommendations

Complete customer understanding
Sol Lewitz

Richmond, VA

I'm interested in this jacket

Perfect! Based on your reviews, I'd recommend a size S for this jacket. Your preference for fitted styles suggests this will be ideal.

Recent reviews:

Love the quality, and sizing is perfect!

Love the quality!

This product is perfect for me

Context-aware personalization

When a customer contacts support, Siena knows their review history. Left a negative review about sizing? It will proactively address fit concerns and suggest better options

Intelligent product recommendations

Complete customer understanding

INTEGRATIONS

Integrate Siena with your reviews platforms

x

Autonomous reviews management

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

Welcome back, Lena!
We have new oversized pieces from the new collection you might wanna check out...

Love the quality, and sizing is perfect!

Preference saved:

Prefers oversized fit

24/7 Support coverage

1-Click install

Scalable insights
  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

See how fast-growing brands scale with Siena

See how fast-growing brands scale with Siena

See how fast-growing brands scale with Siena