We just launched Siena Reviews Agent in partnership with Yotpo. It's the first AI agent built specifically for end-to-end review management.

Reviews drive modern commerce—93% of consumers read them before buying. Yet most brands are still managing reviews manually, with small teams spending 20+ hours weekly reading submissions, moderating content, and crafting responses.

Siena Reviews Agent changes everything.

Connect your Yotpo account to Siena, and the agent starts working 24/7. It intelligently moderates reviews using your brand guidelines, crafts personalized responses with complete customer context, and feeds every interaction into Siena Memory for deeper customer intelligence.

Here's what Reviews Agent means for your business:

• Fully automated review responses that craft personalized replies using your brand voice and complete customer context—no more 20+ hours weekly of manual review management

• Intelligent review moderation that screens every review 24/7 against your brand guidelines, automatically publishing legitimate feedback while blocking inappropriate content

• Deep customer intelligence that identifies patterns across thousands of reviews and feeds insights directly to your product and marketing teams without manual analysis

The bonus? Every review and response becomes indexed content that AI search engines like Perplexity and ChatGPT use when customers ask for product recommendations. You're building your search visibility on autopilot.

No more starting from zero with review management—Siena Reviews Agent makes your brand feel truly human at scale.