When & Why to Deploy AI in CX: Insights from Bandit Running

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What you’ll learn

  • When & why to implement AI: timing, team readiness, and strategic benefits for DTC brands
  • Choosing the right AI tools: keys to researching and due diligence for selecting AI platforms for CX
  • AI transparency & performance: ethical considerations and effectiveness tracking your AI Agent's performance
Emily Shaw
Head of Operations at Bandit Running
Lisa Popovici
Co-founder, CMO at Siena AI