When & Why to Deploy AI in CX: Insights from Bandit Running
![](https://cdn.prod.website-files.com/6523d3eb03029a11dfdb9582/662915596c1ecb05a7e6671e_Bandit.png)
What you’ll learn
- When & why to implement AI: timing, team readiness, and strategic benefits for DTC brands
- Choosing the right AI tools: keys to researching and due diligence for selecting AI platforms for CX
- AI transparency & performance: ethical considerations and effectiveness tracking your AI Agent's performance
![](https://cdn.prod.website-files.com/6523d3eb03029a11dfdb9582/6627d0312f2e654813ae2685_Emily.jpg)
Emily Shaw
Head of Operations at Bandit Running
![](https://cdn.prod.website-files.com/6523d3eb03029a11dfdb9582/6627aeeb21f4131c933799ea_lisa.jpg)
Lisa Popovici
Co-founder, CMO at Siena AI