When & Why to Deploy AI in CX: Insights from Bandit Running

Lisa Popovici

Co-founder, CMO, Siena AI

Lisa Popovici

Co-founder, CMO, Siena AI

Lisa Popovici

Co-founder, CMO, Siena AI

Emily Shaw

Head of Operations at Bandit Running

Emily Shaw

Head of Operations at Bandit Running

Emily Shaw

Head of Operations at Bandit Running

What you’ll learn

  • When & why to implement AI: timing, team readiness, and strategic benefits for DTC brands

  • Choosing the right AI tools: keys to researching and due diligence for selecting AI platforms for CX

  • AI transparency & performance: ethical considerations and effectiveness tracking your AI Agent's performance