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Bair Consulting

Bair Consulting

CX strategy and fractional CX leadership for subscription, DTC and B2B SaaS brands.

Fractional CX Leadership

CX Strategy

Website

bairconsulting.co

Regions

North America

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Michael Bair, former SVP of Customer Experience at FIGS, founded Bair Consulting to help e-commerce and SaaS brands build CX that keeps customers and grows them. Engagements run from one-day workshops to short-term advisory to fractional CXO or Head of CX roles, backed by 20+ years scaling CX teams from zero to 100+ across three exits, including a 2021 IPO.

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