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Jetset

Jetset

Retention, CRM and customer experience run as one growth program for consumer brands.

CX Strategy

Website

Regions

North America

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Jetset runs retention and growth for consumer brands through two practices. CxRM® brings email, SMS, loyalty and customer experience into one retention program built around lifetime value. Bespoke Growth gives a small number of brands direct access to Jetset’s senior operators across paid media, affiliate, influencer and brand storytelling, with no junior teams or handoffs.

Other partners

Fractional CX Leadership

Bair Consulting

CX strategy and fractional CX leadership for subscription, DTC and B2B SaaS brands.

Fractional CX Leadership

Bair Consulting

CX strategy and fractional CX leadership for subscription, DTC and B2B SaaS brands.

Outsourcing

Create CX

An end-to-end CX firm that brings customer experience into the C-suite.

Outsourcing

Create CX

An end-to-end CX firm that brings customer experience into the C-suite.

Outsourcing

Horatio

Expert human CX agents for the moments that matter, plus hands-on Siena deployment.

Outsourcing

Horatio

Expert human CX agents for the moments that matter, plus hands-on Siena deployment.

Outsourcing

Influx

Fully managed customer support teams that scale up and down on demand.

Outsourcing

Influx

Fully managed customer support teams that scale up and down on demand.

Fractional CX Leadership

Michelle Chiu

CX and AI advisor and operator who builds great leaders to build great companies.

Fractional CX Leadership

Michelle Chiu

CX and AI advisor and operator who builds great leaders to build great companies.

CX Strategy

Noctua Systems

Hands-on revenue operations for DTC brands that want clarity over noise.

CX Strategy

Noctua Systems

Hands-on revenue operations for DTC brands that want clarity over noise.