Recharge
Skip shipments, update addresses, and modify frequency automatically.
Subscriptions
Website
Overview
Connect your Recharge account to Siena in minutes to automate subscription management for your customers. Once integrated, Siena will be able to:
Cancel and restart subscriptions automatically
Update shipping addresses and email addresses on existing subscriptions
Modify subscription delivery frequency based on customer needs
Skip upcoming shipments when customers need a break
Swap subscription products without canceling the subscription
Change delivery schedules to match customer preferences
Benefits
Complete subscription control. Customers cancel, restart, or modify their subscriptions through simple conversation — Siena processes every change through Recharge instantly and confirms the update without agent involvement.
Flexible delivery management. Need to skip next month's delivery? Want it every 3 weeks instead of 4? Siena adjusts the subscription frequency or skips the next shipment in Recharge immediately, giving customers complete control over their delivery schedule.
Seamless product swaps. Customers switch products within their subscription without starting over — Siena swaps items through Recharge instantly while maintaining the same subscription cadence and billing cycle.
Instant address and email updates. Moving or changing contact details? Siena updates shipping addresses and email addresses in Recharge automatically, ensuring future deliveries and communications reach customers at the right place.
