Slack

Automate Slack inquiries and get real-time updates.

Marketing & Comms

Overview

Connect your Slack workspace to Siena in minutes to respond to customer inquiries directly from your channels. Once integrated you will be able to:

  • Automate responses in selected public channels

  • Receive real-time updates on Siena automation activity

  • Connect multiple Slack workspaces from a single dashboard

Benefits

Complete channel visibility. Siena monitors your selected public channels and handles customer questions without human intervention. Every conversation appears in your Siena inbox alongside your other channels, so you see everything in one place.

Real-time automation updates. Get instant Slack notifications when Siena takes action on customer inquiries. You stay informed about what Siena handles while focusing on high-priority work that needs your attention.

Multi-workspace management. Connect as many Slack workspaces as you need and configure automation preferences for each one independently. Teams with multiple customer-facing channels manage everything from a single Siena account.

Other integrations

Ready to integrate

Slack?

Ready to integrate

Slack?

Ready to integrate

Slack?