Stripe

Handle Stripe payments, subscriptions, and invoice requests.

Payments

Overview

Connect Stripe to your Siena account in minutes to unlock powerful payment-driven automations. Once integrated you will be able to:

  • Cancel and resume subscriptions without human intervention

  • Retrieve and send order invoices instantly

  • Process refunds and cancel orders automatically

  • Update shipping and email addresses on the fly

  • Access complete order and subscription history for every customer

  • Manage multiple Stripe accounts from a single dashboard

Benefits

Complete payment visibility. Your Siena AI agents instantly see transaction details, subscription status, and billing history — no more asking customers for order numbers or hunting through records.

Zero-touch subscription management: Customers cancel or resume subscriptions directly through your Siena AI agents with automatic processing and confirmation.

Instant invoice delivery. Billing requests get resolved immediately with automated invoice retrieval and sending — your finance team never touches it.

Self-service order changes. Customers update shipping addresses, email addresses, and request refunds without agent escalation — Siena AI agents handle it all automatically.

Multi-account control. Run several Stripe-powered storefronts? Manage customer support for all of them from one place with consistent, high-quality service across every brand.

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