Wonderment
Enhanced order tracking with real-time shipping updates.
Shipping & Tracking
Website
Overview
Connect Wonderment to your Siena account in minutes to give Siena access to detailed, real-time order tracking data. Once integrated Siena will be able to:
Provide customers with accurate shipping updates automatically
Answer order status questions with detailed tracking updates beyond standard Shopify data
Display real-time tracking information in the Siena Inbox for every order
See comprehensive order status badges that reflect actual package movement
Benefits
Automatic status updates. When customers ask "where's my order?" Siena pulls live tracking data and responds immediately with precise shipping information — no manual lookup required.
Inbox visibility. Every order in your Siena Inbox shows enhanced status badges with Wonderment data, giving your team instant visibility into actual package movement and delivery status.
Seamless data priority. When Wonderment tracking data exists for an order, it's automatically prioritized — ensuring customers always get the most detailed and accurate shipping information available.
