Stay AI
Reduce churn with automated Stay AI subscription management.
Subscriptions
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Overview
Connect your Stay AI account to Siena in minutes to increase retention and conversions for recurring payments through automated subscription management. Once integrated you will be able to:
Cancel, pause, or skip subscriptions based on customer requests
Update shipping addresses and subscription frequency instantly
Swap products within subscriptions or add items when needed
Process subscription changes across any channel customers use
Benefits
Reduce churn through instant subscription management. The moment customers consider canceling, Siena offers alternatives — pause for a few months, skip the next delivery, change frequency, or swap to a different product. By removing friction and offering options immediately through Stay AI, more customers choose to modify rather than cancel.
Flexible subscription changes on demand. Customers want different delivery frequencies, need to update their shipping address, or want to swap products. Siena handles all subscription modifications through Stay AI instantly based on what customers request in plain language. No forms, no login, no delay.
Add products to recover and retain. When customers report issues or need something extra, Siena can add products to their next Stay AI subscription shipment. The addition happens automatically through the conversation, turning potential cancellations into satisfied subscribers who feel valued and taken care of.
Multi-channel subscription support. Customers reach you through email, SMS, chat, social media, or phone. Siena processes Stay AI subscription requests consistently across every channel. A customer texts "pause my subscription" and gets the same instant processing as someone who emails — consistent experience increases retention.
